Businesses that make the Hoosier Hospitality Promise receive access to a downloadable toolkit so that customers know they’re serious about being safe. The toolkit includes:
Any business that welcomes customers and guests, such as restaurants, bars, stores, boutiques, recreation facilities, tourist attractions, outdoor venues, museums, galleries, crafting centers, greenhouses, and the like.
As long as the country is dealing with the COVID-19 pandemic and needing to adhere to federal, state and local guidelines on social distancing, extra sanitization, etc.
They sign up on this website, pledging to adhere to the specified guidelines. Once approved, they are added to the list and map of participating businesses.
The discount program is optional for businesses who make The Promise. When you fill out the form to become a participating business, you will have the option to include a discount. The type of discount is up to you: % off, certain $ off, BOGO, etc. This discount will be listed on the website. When a customer shows their personalized Hoosier Hospitality Promise Pass to your business (on mobile device or printed out), it is up to your checkout staff to honor the discount.
Each industry could have practices specific to their interactions with customers. At the highest level, however, these guidelines should be practiced:
Use the resources available in the downloadable toolkit, including window clings, social media images, website badges and printable flyers. Be sure all checkout employees are aware of any discounts you are offering to customers who show their Hoosier Hospitality Promise Pass.
To get through the pandemic as healthfully as possible, it’s crucial that both staff and customers follow recommended guidelines. By having customers make The Promise, we keep things top-of-mind for them.